Kentonbridge Medical Centre News Page
Due to the Coronavirus Pandemic ,our lives have been transformed as to how we work how we go out to the local supermarkets and even how we socialise. Although our doors had to be closed due to Covie 19 ,we are open 5 days a week dealing with routine and urgent enquires from patient . During these difficult times please do not feel that you are overburdening us by sharing your health problems and concerns .
However the way we deal with these matters may be different ,we have introduced a new service called E-Consult available on the surgery website ,the doctor will contact you via telephone .This service offers a range advice and lets you email a less urgent query . You can request prescriptions and medical certificates ,but please make sure you give us enough information to help with your query especially when ordering prescriptions .We have also expanded our video, phone and email communications .
Covid – 19 testing HUB -Alexendra Avenue
From 1st July Alexandra Avenue is opening from 12 noon to 5.00 pm
Patients can be booked for swab testing if they are symptomatic . You will have to have a telephone triage appointment first from you Doctor .
NHS key workers can ring them directly on 0208966 6300 and book for the antibody testing
We have a Social Prescriber attached to the Practice ,who we can refer patients to if they have issues and are unable to cope with the present situation
- Unable to afford to buy food
- Problems with benefit payments
- Unmanageable debt
- Lack of money management skills
- Lack of money to adequately heat their home
- Accommodation unsuitable to meet physical needs
- Accommodation unsafe, for example, risk of falls
- Hoarding
- Unable to afford basic furniture
- Lack of friends or family to socialise with
- Poor social skills
- Social anxiety
- Unemployment
- Problems with existing employment
The list is not exhaustive, so please do not hesitate to contact the Practice
We also have some useful links that may help you get advise and help
Keeping an eye on your Blood Pressure : At present you cannot come to the
surgery to do a check but you can monitor this at home.
If you are able to purchase a Blood pressure monitor you can buy from any Chemists they must be British Hypertension Society approved ones . Remember that you must not share these between households at this time as the virus can remain active on surfaces for 72 hours.Keep a record of your blood pressure readings so that they are ready for your next review which could of course be by phone.
Simple advice on home monitoring may be found at: –
http://www.bloodpressureuk.org/BloodPressureandyou/Thebasics/
Homemonitoring It is also a useful gateway to the whole site.
Hypertension: Again a useful website for advice and support for patients is:
http://www.bloodpressureuk.org/Home
Diabetes: Diabetes UK for advice
https://www.diabetes.org.uk/about us/news/coronavirus
Healthy food recipes- https://www.bbcgoodfood.com/recipes/collection/diabetes
Learn all about managing diabetes well in the learning zone
https://learningzone.diabetes.org.uk
Public information on domestic abuse
The NHS website has advice online for the public on spotting the signs for domestic abuse and domestic violence and where to go for help. The NHS also has a help page for those who have been raped or sexually assaulted.
The Home Office have launched a national campaign to raise awareness of the dedicated support available. The campaign will highlight that isolation rules do not apply in the case of domestic abuse and that police response and support services remain available.
If you are worried that someone you know is a victim of domestic abuse, you can call the National Domestic Abuse Helpline for free and confidential advice, 24 hours a day on 0808 2000 247.
If you believe there is an immediate risk of harm to someone, or it is an emergency, always call 999.
Report
If you, or someone you know, is a victim of domestic abuse find out how to report domestic abuse.
If you are in immediate danger, call 999 and ask for the police.
If you are in danger and unable to talk on the phone, call 999 and listen to the questions from the operator and, if you can, respond by coughing or tapping on the handset.
Call 999 from a mobile
If prompted, press 55 to Make Yourself Heard and this will transfer your call to the police.
Pressing 55 only works on mobiles and does not allow police to track your location.
Call 999 from a landline
If the operator can only hear background noise and cannot decide whether an emergency service is needed, you will be connected to a police call handler.
If you replace the handset, the landline may remain connected for 45 seconds in case you pick up again.
When 999 calls are made from landlines, information about your location should be automatically available to the call handlers to help provide a response.
If you are deaf or can’t verbally communicate
You can register with the emergencySMS service. Text REGISTER to 999. You will get a text which tells you what to do next. Do this when it is safe so you can text when you are in danger.
Get help if you, or someone you know, is a victim
We publish a list of the main organisations you can speak to for support. Women’s Aid also has a list of useful links for websites and organisations providing relevant information and support.
If you are suffering from anxiety stress and depression below is a useful link
Good Thinking launched in November 2017. It is designed to tackle sleep, anxiety, stress and depression. It’s free for Londoners. More info can be found on :
If you need help in ordering your groceries below is a link to help you
https://www.goodsamapp.org/NHSreferral>
- Food parcels: <https://helpharrow.org/>
Your care, your way with your wishes at the heart of your treatment
In a medical emergency, how would you like to be treated? Would you prefer to be cared for at home, or in hospital? Are there treatments you would rather avoid?
Coordinate My Care (CMC) is an innovative NHS service that records your wishes, and then shares them, electronically, with all the medical professionals who will be involved. So they can put your wishes at the centre of your care.
Please click on the link below and fill out the online form
https://www.mycmc.online/public/index.html#/home
Please carry on sending your feed backs via emails , letters and Survey monkey . Your comments are important to us whether they are positive or negative, they help us to improve the service we provide to you .
