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Dr Abu and Partners: Kenton Bridge Medical Centre
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Call 111 - When it is less urgent than 999
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BBC Health News

  • GPs split over assisted dying plans, BBC research suggests14 May 2025 01:37GPs are deeply divided over assisted dying with personal beliefs shaping their views, BBC research reveals.
  • For, against, undecided: Three GPs give their views on assisted dying14 May 2025 01:58GPs from different areas of England tell us how they feel about plans to legalise assisted dying.
  • Government has no clear plan for NHS England abolition, say MPs14 May 2025 00:15Cross-party group of MPs say move is causing uncertainty at time when NHS is under huge pressure.
  • New hope for patients with breast cancer gene13 May 2025 16:04Treating patients with a drug before surgery greatly reduced the chances of the cancer coming back, a small trial found.
  • Child obesity clinics seeing BMIs over 5013 May 2025 08:48Many are from the most deprived areas, and a significant number are neurodivergent or have other health conditions, a study says.
  • Charity boss slams 'reprehensible' health trusts13 May 2025 12:46NHS trusts "try to stop" coroners issuing Prevention of Future Death reports, an inquiry hears.

Referrals

Book an appointment using the NHS e-Referral Service

If you have been referred to a hospital or clinic through the NHS e-Referral Service, booking your appointment online is easy, safe and secure.

You’ll need:

  • the booking reference number stated on your booking letter
  • the password or access code you were given by the person or organisation that referred you (for example, your GP practice)

If you have been referred but don’t have your booking reference number or a password or access code, please contact the person or organisation that referred you.

Please visit NHS Manage Your Referral website for how to:

  • check your appointment details
  • change your appointment
  • cancel your appointment
  • cancel your referral

For more information, read about what happens when you’re referred (EXTERNAL PDF LINK).

How to choose your hospital or clinic

In some cases you’ll have more than 1 clinic or hospital to choose from. The list of options will be the same if you book online or over the phone.

Before you select your clinic and appointment slot, consider all the options.

For example:

  • How long do I have to wait for my first appointment?
  • How quickly can I start my treatment?
  • How far away is the hospital or clinic?

In most cases you have the legal right to choose the hospital or service you’d like to go to.

This will include many private hospitals, as long as they provide services to the NHS.

Learn more about your choices in the NHS.

What to do if you haven’t been referred yet

If you want to be seen at a hospital or clinic, you’ll need to speak to your GP.

They’ll help you decide what care is best for you and make any necessary referrals.

Find out more about GP referrals

Why have I been referred?

Your GP will discuss with you and, if appropriate, your carer, about why a referral is being recommended. It is usually because your GP wants a specialist’s help in deciding on the best way to treat your condition. This might involve referring you for tests or investigations that cannot be carried out in a GP surgery. Your GP will also discuss with you what choices there are for where you can be referred.

How will I hear about where and when the appointment is?

GP practices and hospitals use different ways of arranging appointments:

  • Electronic Referral Service (ERS): The surgery will either give you a reference number and a password you can use to book, change or cancel your appointment online or by phone. Alternatively they may book an appointment at your chosen hospital at a date and time that is convenient for you.
  • Hospital Letter: You may receive a letter from the hospital confirming your appointment. You need to reply as soon as possible and tell the hospital if you are unable to attend on the date offered. Alternatively, sometimes patients receive a letter asking them to phone the hospital to make an appointment with a specialist.

If you have any queries in relation to your referral appointment, please contact the hospital department directly, so they can help you.

What happens when you are referred by your GP to see a specialist? (EXTERNAL PDF LINK)

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The Kenton Bridge Medical Centre

155-175 Kenton Road, Harrow, Middlesex, HA3 0YX

  • 020 8907 6013/020 8907 6014
© Neighbourhood Direct Ltd  2025
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