Category Archives: Ticker Tape

News letter December 2021



Dear Patients,

ALWAYS CONTACT THE SURGERY BEFORE COMING INTO THE PRACTICE: All GP appointments are now predominantly telephone consultations unless otherwise advised. Nurse/phlebotomy/HCA appointment’s will continue to be face to face

As a Practice we  have been using Econsult online forms  for the past one year .You can submit  your Medical condition query, Prescription ,Medical certificate requests and other admin query via Econsult.  . When you send the forms to us via our website  they are then  clinically triaged by a clinician  .Please when calling the practice listen carefully to the message given on the answerphone before selecting to speak to our Receptions staff regarding this. We are still getting patients coming through on the phone demanding an immediate face to face appointment with a GP and when they are refused patients are being very rude and aggressive .

If there is a valid reason that you cannot complete an E Consult form online please advise our receptionist accordingly and in a polite and respectful manner so we can deal with the situation for you. All face to face appointments and home visits must be clinically agreed by a clinician first so again please do not demand this from a receptionist as they cannot do this for you. Equally, if having triaged your E Consult form a clinician deems your appointment to be routine and to be booked an appointment accordingly do not challenge the receptionist regarding this as they cannot overrule a clinician’s decision. We work hard to support our patients and appreciate your consideration and understanding at this busy time –

Our Practice adopts the Government’s  “Zero Tolerance Policy on Violence and Aggression”, so please do not shout or swear at our Reception staff as they are only doing their job .

Face coverings: Message from North West London CCG – As you know, this change comes into effect on Monday, 19 July 2021. We have now received clear guidance from Public Health England, making clear that this change does not apply to healthcare settings. Current infection prevention and control guidelines (and hospital visiting guidance) remain in place for all staff and visitors. That means NHS visitor guidance will stay in place across all health services, including hospitals, GP practices, dental practices, optometrists and pharmacies, to ensure patients and staff and yourselves are protected. Staff, patients and visitors will also be expected to continue to follow social distancing rules when visiting any care setting as well as using face coverings, mask and other personal protection equipment. Further information can be found here: .

Please register for PATIENTS ACCESS ONLINE SERVICE to book/cancel appointments,(on hold at the moment) view your medical records and order your prescriptions on line.

Medical RecordsThe Data Protection Act gives every living person authorisation and the right to apply for access to their health records.

For more information please see our Access to Medical Records Information leaflet at the reception desk.

Please visit our website

New Patients Registering .Please ensure you check your address falls within our Practice Boundary area ,you can check this by visiting our Practice Website.

Please give all your previous prescription requests to the reception staff .When registering children between the ages 0-6yrs we require immunisation details .

Completed Registration forms with all the relevant documents must be handed between 10am to 5pm Monday to Friday.

Please note incomplete registration forms will delay your process in registering with the practice.

Please remember as a GP practice we cannot take the following over the phone: Repeat prescription requests– To be done via Econsult /Patient access or in writing

Change of medication requests – to be sent via Econsult or in writing

Change of address/Name information –to be sent via ourwebsite: or by coming to the practice to complete a change of address form

Insurance/Solicitors requests  letters – to be sent via email/in writing

Requests for Private referral letters – to be sent via email/ in writing

Please note for some administration letters there will be a fee ,please enquire about this from our Admin Team

Sick note requests – to be sent via Econsult /in writing

Please do NOT ask your GP to treat your Dental conditions, or refer you to Hospital for dental problems. They are not trained Dentists and their Medical Indemnity does not cover them for dealing with Dental problems. Please visit your own Dentist for the same. If you do not have a Dentist, please call 111 for a list of NHS Dentists in your area or visit

Regarding certificates or evidence about your COVID vaccination status: We are unable to issue this certificate at the practice. Please see vaccination-status-when-travelling-abroad for further information. Proof of your vaccination status will be available in the NHS app from 17th May 2021,


The national data opt-out is a service that allows patients to opt out of their confidential patient information being used for research and planning.

Click on the link to complete the form ,please email the completed  form to the practice

Travel information and vaccinations – Please book well in advance before your travel date.










Covid Booster Vaccination information




Who will get a Covid-19 booster vaccine?

Everyone over 50 or who has a health condition that puts them at higher risk from Covid-19 will be offered a booster.


When will I get a booster vaccine?

If you are eligible, you’ll be invited to get a booster vaccine when it is your turn via your mobile phone or your practice , this must be at least six months after your second dose. The booster programme has now started and will continue till the end of November. Please do not contact Kenton Bridge medical centre to book your Covid Booster vaccination ,you will be contacted by the Vaccination Centres


Boosters will be given in the same order of priority as for the initial vaccine, as follows:

  1. Care home residents and staff
  2. People aged 80 and over, and frontline health and social care workers
  3. People aged 75 and over
  4. People aged 70 and over, and adults who are clinically extremely vulnerable
  5. People aged 65 and over
  6. Adults who are at higher risk from Covid-19, including people with heart and circulatory conditions
  7. People aged 60 and over
  8. People aged 55 and over
  9. People aged 50 and over


Why might I need a booster vaccine?

The booster vaccines are being recommended in order to give longer-lasting protection. There is some evidence, particularly in the case of the Pfizer vaccine, that it protection declines over time and has started to decline within six months from the second dose. Because the vaccine has not yet been available for long enough, there are no large studies of effectiveness beyond six months from the second dose.

A booster dose will help to ensure those at higher risk from coronavirus, who were prioritised at the start of the vaccine programme, have enough protection going into winter.

We know that as coronavirus spreads and mutates, it can start to resist vaccines. A booster programme could offer extra protection against variants that have resistance to existing vaccines.

What about people who have a weakened immune response?

The JCVI and UK government have recommended that everyone over 12 with a severely weakened immune system is offered a third dose of the Covid-19 vaccine, which is separate from the booster programme.

A THIRD dose is being offered to people whose immune systems do not work properly or who are taking immune suppressant medication – including people who have had a heart transplant or are on certain types of steroid medication. The NHS is contacting people who are eligible for a third dose of the vaccine to arrange an appointment as soon as possible if they haven’t already had their third dose.

The JCVI have said that this recommendation is an update to the standard dosing schedule for people in this at-risk group, and that they will also be offered a booster vaccine at a later date. Please read the official government advice for people who are eligible for a third dose

Which vaccine will be used for the boosters?

The Pfizer vaccine or the Moderna vaccine are the currently the vaccines offered for booster and Third doses doses, as evidence shows that this type of vaccine will work well as a booster.

The Pfizer, Moderna and Oxford/AstraZeneca vaccines have all been approved for use as booster jabs by the UK medicines regulator, the MHRA. The Oxford/AstraZeneca vaccine has only been approved as a booster in exceptional cases for use in people who had it as their first and second vaccine.

More research is currently under way to look at other options for use as Covid-19 booster vaccines.

Where can I get a booster vaccine?

The booster vaccine will be given under Healthsense PCN at Byron Hall in Harrow and invitation to book the vaccines are being sent to eligible patients via their mobile telephone numbers or by a Healthsense Practice if you do not have a mobile phone. If you have received an invitation  on your mobile phone and can’t book your appointment on line please contact your Healthsense GP surgery and ask their help to book an appointment. Please wait for your invitation before contacting the surgery however as appointments cannot be made before.


What is happening for 12-15 year olds, will they be getting a vaccine?

12-15 year olds without significant health conditions (and therefore who have not yet been invited) will be vaccinated within the school setting. Your child’s school will be in contact with parents and carers in the near future to let you know when this will be offered.




We have been advised by NHS ENGLAND that we are currently not able to perform Routine /Non urgent blood tests due to National shortage of blood bottles

We would advice if you are due any routine bloods to contact the surgery after 6-8 weeks to see if this advice has been updated

This will not affect urgent blood tests

Thank you

Covid Vaccination Update

Due to high demand we have made more doses of the Pfizer vaccination available at our vaccination centres. All over 18s now eligible. Please book your appointment at You should also use this link to book your second dose if it has been more than 8 weeks since your first.

In Harrow, there are a number of places you can get a vaccination, all of which are available to book through the national booking system:

  • Byron Hall Mass Vaccination Centre, Christchurch Avenue, Harrow, HA3 5BD (Please note Astra Zeneca second doses available at weekends only)
  • Health Pharmacy, 392-394 Rayners Lane, London, Pinner, HA5 5DY
  • Healthways Pharmacy, 382 Rayners Lane, Pinner, Middlesex, HA5 5DY
  • Grimsdyke Golf Course, Oxhey Lane, Pinner, Middlesex, HA5 4AL

Some people may also be prefer to attend the Wembley Mass Vaccination Centre at 8 Fulton Road, Wembley, HA9 0NU.



We  are  offering  Flu Vaccines to patients   for 50-64 plus  please book your appointment   with the Practice Nurse  .

When you attend for your Flu appointment please wear your face mask.

If you have a temperature ,cough or feeling generally  unwell please notify  the Practice .

Please come 5 minutes before your appointment .




Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.


Features of the NHS App

The NHS App enables people to:

Patients can register and verify their identity so they can:

  • book and manage appointments at their GP practice
  • order their repeat prescriptions
  • view their GP medical record securely

The NHS App is now available to the public on Google Play and Apple app stores.

Find out more about the future developments planned for the NHS App.

Patients should visit for the latest patient information